Privacy Policy

At Hatched, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, or place an order with us.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect information necessary to provide our products and services. This may include:

Your name and contact details
Billing and shipping address
Email address and phone number
Order and purchase information
Payment-related information required to process your order
Information you provide when contacting our customer support
Website usage and device information

2. How We Use Your Information

We may use the information we collect to process and fulfill your orders, communicate with you about your order, provide customer support, improve our products and services, maintain website security, and comply with applicable legal requirements.

3. Payment Information

Payments made through our website may be processed by secure third-party payment service providers. Hatched does not directly store your complete credit card, debit card, or other sensitive payment information on its servers. Payment information is handled according to the privacy and security policies of the applicable payment provider.

4. Sharing of Information

Hatched does not sell or rent your personal information. We may share necessary information with trusted service providers who help us operate our business, including payment processors, shipping and delivery partners, website service providers, and other vendors. Such information is shared only when necessary to provide our services, fulfill your order, or meet legal requirements.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, understand website usage, and provide relevant services. You can control or disable cookies through your browser settings, although some website features may not function properly as a result.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Third-Party Services

Our website may use third-party services for payment processing, analytics, advertising, shipping, or other business functions. These third parties may collect or process information according to their own privacy policies. We recommend reviewing the privacy policies of applicable third-party services.

8. Your Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information. You may also contact us if you have questions or concerns about how your information is collected or used.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, or applicable laws. Any updated version will be posted on this page. We encourage you to review this Privacy Policy periodically.